At Technology Three, Information Architecture (IA) is an integral part of our design process. Each site’s structure, navigation and user process produces a superior user experience.
The entire IA process is iterative, including provision of input every step of the way. Our project collaboration tool allows the client to easily review, suggest changes and track each IA deliverable throughout the development process.
Usability refers to the ease with which users interact with the sites. This includes all user processes, from locating, completing and submitting information request forms to online purchase transactions, Web applications and backend system administration. Making sure the Web site navigation, organization and user processes are clear and intuitive to users is crucial to the site’s success. Whether users are purchasing a product, seeking support information, if they become lost or frustrated, they won’t be able to complete their online task. Improved usability can lead to increased sales, lower support costs and higher customer satisfaction rates.
Our Website Usability Report gives you a website visitors perspective. It shows you how the visitors interact with your website, which parts of your site they struggle with, which tasks confused the visitor, which areas of the site they found hard to navigate or find.
If you are not 100% satisfied with our Website Usability Report we will gladly refund any money you have paid us.
